Men's Hiker - Redondo

Name: Men's Hiker - Redondo
Brand: Kooringal Australia
SKU: HBM-1012-500-M/L_B4-1-2B
Price: 40.0 USD
Availability: InStock

$40.00

Size

M/L

L/XL

Color

Natural

Rust

Charcoal

Military

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Hit the trails with this rugged and functional favorite!

Design Features

Adjustable Chin Cord
Airflow Panels
Back Adjuster - Elastic
Detachable Adjustable Chin Strap
Side Epaulette Brim Snaps

Internal Features

Lining - Cotton
Moisture Wicking Sweatband
Printed Logo

Fabric

80% Cotton, 20% Polyester

Lining

100% Cotton

Sizes

M/L, L/XL

Learn how to find your head size

SHIPPINGS AND RETURNS

G’day Mate, thank you for joining our Adventure. If you are not stoked with your purchase, we're here to help!

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition you received it.

We will provide you with a return shipping label for the item(s) being returned. Please pack items to be returned in original packaging or utilize a box that can accommodate the size of item(s) being returned. Items damaged due to improper packaging will not be eligible for a refund.

Once the return is received, we will provide a refund for the purchase price of the item(s). Original shipping charges are not eligible for refunds. 

An $8 restocking fee will be subtracted from the refund of returned product. Refunds will be applied to the original payment method. 

When sending your item back for a return, please include:

Packing Slip or Order Number
Reason for Returning Item

Please contact us via the Support button in the bottom right of any page of our website to begin the return process.

Refunds

Once we receive your item, we will notify you that we have received your returned item for inspection. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card. You will only be refunded for the purchase price of the item, not including tax and shipping.

Please allow up to seven days for the credit to appear on your statement.

Shipping

We will provide you with a return shipping label for the item(s) being returned.

An $8 restocking fee will be subtracted from the refund of returned product. Refunds will be applied to the original payment method. 

Exchanges

To exchange your item for a different print or fit, please treat your order as a return. Once you have returned your item, place a new order for your preferred item.

Damaged or Defective Products

If your item is delivered defective or damaged, you have 15 calendar days to contact us with your name, order number, and a clear picture of the item via the Support button in the bottom right of any page of our website.

If your item is damaged after delivery as a result of a manufacturing defect you have 60 calendar days from the date you received it to contact us with your name, order number, and clear picture of the item via the Support button in the bottom right of any page of our website.

Damaged or defective items are evaluated on a case-by-case basis.

Third Party Sellers

If you purchased your item from a third-party seller or retail store, please use them as your first point of contact for questions and concerns.

Many of our retailers have their own return or warranty policies, and we do our best not to infringe on their business.

If you are unsuccessful in reaching out to your third-party seller or retailer, please contact us with a receipt or invoice and a clear picture of the item via the Support button in the bottom right of any page of our website We will then work with you to find a solution.

Contact Us

If you have any additional questions, please contact us:

Via the Support button in the bottom right of any page of our website

Phone: (760) 295-7891
Email: usa.kooringal@tankstreamdesign.com

For information on how to best clean, care for and store your Kooringal hat, click here.

Excellent Cover

Really like the material and comfort.

Discoloration Problem

I loved my first Kooringal hat and wore it for 4 years. I bought a second Kooringal hat, but after a month I noticed it had discoloration spots and was embarrassed to wear it around friends. I contacted the company and provided them with photos. The only response I received was an email ad from the company so I can buy another one.
That’s not the Customer Service I was expecting.

Poor dye job

Hat significantly discolored over a few months of normal wear, even before washing. Nothing restored it to a uniform appearance; it ended up looking stained even though it was not. I like the fit and fabric so still wear it hiking but I wouldn’t wear it if I cared what people thought about the mottled appearance. I had previously bought a Kooringal hat in Australia and finally wore it out; it never changed color or developed this problem.